FAQ

Frequently Asked Questions 
(Click on the question to find the answer.)
Where do you travel? Is there a travel fee?

We travel to parties and events all over Northern CT and Western MA.

Due to the price of gas, we charge a small travel fee based on the number of miles and the time it takes the artist to travel to your location.

You can see a map at the bottom of this page which will give you an idea of where we travel.

Do you have a minimum for the amount of time?

In most cases, our minimum is 1.5 hours.

Example: A party with 20 guests for deluxe face painting or standard balloon twisting requires 1.5 hours.

A party with 10-12 guests for deluxe face painting and glitter tattoos requires 1.5 hours.

How many artists do I need for my event?

The number of artists you need depends on the number of guests at the event, the services you want, and the amount of time you have.

It is best to contact us to discuss the details of your event so we can determine how many artists you need. Here are some guidelines.

For Deluxe Face Painting, one artist can paint 10-12 faces per hour.
For Standard Balloon Twisting, one artist can accommodate 12-14 guests per hour.

For Fast Fancy Faces, one artist can paint 18-20 faces per hour.
For Fast Balloon Twisting, one artist can accommodate 20-30 guests per hour.

For Glitter and Temporary Tattoos, one artist can tattoo 18- 20 guests per hour.

What if I don't know how many guests will show up?

Make your best guess. We will schedule the timing accordingly. In addition, we can block off your artist's time for an additional 15-30 minutes in case you have more guests than expected and need the extra time. The fee for the extra time will be added to the balance due at the end of the event if you end up using it.

Can I add time to my reservation if more guests show up than anticipated?

You can add time at the end if the artist is available. If not, the artist can switch to our fast options or go into speed mode! We don't like to leave before everyone has what they want!

If you know ahead of time that you might have more guests than you originally planned, let us know and we can block your artist's time for an additional 15 to 30 minutes, just in case you need it.

Do I need to pay a deposit?

A deposit of $50 for most events is required to secure the date and time of your event. For longer or larger events we require a deposit of 25% of the fee.

Your reservation will be official only after the deposit is paid.

There are highly requested dates throughout the year, so please reserve and pay the deposit as soon as you have a confirmed date.

How do I submit a deposit?

To pay the deposit online with any debit or credit card, you can click on the link on this website.

Also, once we confirm the date and time with you, we will send a reservation form and the link where you can go to pay the deposit online with any debit or credit card.

If you prefer to mail the deposit we will email our address to you.

We also accept Venmo.

When is the balance due and what type of payment do you accept?

The balance is due before the event or at the time of the event.

We accept payment via all major credit or debit cards, as well as Venmo, prior to the event.

If the balance is going to be paid at the event it MUST BE PAID IN CASH

Should I give the artists a tip?

Gratuities for the artists are not included in the fee and are always appreciated! Giving a tip for excellent service is customary but is totally up to you.

What is your cancellation policy?

We like to be as flexible as possible with our reservations, however, because we incur expenses as soon as we take a reservation, we make a commitment to our artists, and we may have had to turn down a request for our services for your date and time, we have a strict no refund of deposit policy.

If you must change the date or cancel a week or more before your event, we are happy to reschedule for a later date at no extra charge.

A date change within a week of your event will require an additional fee.

If you must cancel within a week of your event, the original deposit is forfeited and rescheduling will require a new deposit.

If you cancel within 72 hours of your event, the full estimated total balance is due.

We don't offer refunds for inclement weather so please have a backup location planned if your event is outdoors with no weather protection.

Will I need to provide anything at the event?

Our face painting and glitter tattoo artists will need a table or part of a table (minimum of 3'x3') and two chairs.

Balloon artists will need a chair.

All entertainers need protection from the sun and rain, in an area with good lighting, away from any speakers.

They will also need reimbursement for any parking costs.

Do I need to have adults available to supervise children?

Children must be supervised by someone at the party. Because our artists are focused on entertaining they can not be in charge of supervision.

Are the products you use safe?

For face painting, we use only the highest quality, hypoallergenic, non-toxic, FDA compliant, professional water-based face paints (technically make-up, not paint) by high-end brands, which are completely safe for skin. It can easily be removed with soap and water. Some darker colors may need makeup remover.

For glitter tattoos, we use medical grade adhesive and cosmetic grade glitter (no sharp edges), both of which are safe for skin. They last for several days but can be removed with isopropyl alcohol or baby oil.

Our balloons are all-natural latex and made in the USA.​

If any children are prone to allergies, we are happy to do a patch test.

We are not liable for allergic reactions.

How do I remove products from the skin?

The best way to remove face paint is with liquid soap, or lathered soap straight to the skin. Rub the paint around the face and remove it with a soft wet cloth or sponge. Some darker colors may require make-up remover.

For glitter tattoos, use baby oil or rubbing alcohol to remove them.

Will any of your products damage clothes?

Face paints are easily removed from clothes with soap and water or stain removal products.

The medical adhesive used for our tattoos is easily removed with baby oil or rubbing alcohol.

Who can be face painted?

Just about anyone!

We gladly paint any child or adult who wants his or her face painted. However, if the child objects, we will stop painting.

Face painting for children under the age of 2 requires parental approval.

To avoid the spread of infections, we do not paint anyone who appears to be suffering from an infectious condition, like skin irritations, cuts, burns, or rashes, or sneezing, coughing, or runny noses.

Do you entertain at charity, non-profit and fundraising events?

We entertain at lots and lots of fundraisers and charitable events. We create a huge draw wherever we go. Please see our Fundraiser page.

Do the artists dress up?

Our artists do not dress up but can wear black with a splash of a specific color if requested. They will also wear client-supplied aprons or hats.

Do you make personal appointments for individuals, families or small groups?

Have you been invited to a costume party or are you going to a concert and you want custom face painting to complete your look?

We offer personal appointments for individuals, families, or small groups. We can help you create any look you can imagine!

Approximate Travel Range
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